Condolence
9.1 BREAKING UNPLEASANT NEWS If you have to break the undesired news of a tragic accident, or the death of a dear or close relative or friend, break the news in such a way as to lessen its impact and to make it as mild and gentle as possible. For example, in the case of a death, you may say: ‘Recently, I learned that Mrs. X has been terribly sick, and her condition worsened. Today, I heard she has passed
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